Compliant form

COMPLAINT PROCEDURE

If you want to complain, please send us an email: aftersales@cjcfurniture.co.uk containing all needed information:

  • Name
  • Full address
  • 2 phone numbers
  • Full name of the product
  • Description (colour, finishing, material, size of mattress, corner side - left or right or universal, type of wardrobe etc.)
  • Date of purchase
  • Date of delivery
  • Description of damaged/missing part
  • 5 pictures (2 of full product, 3 of damaged part)
  • Copy of the receipt/ Order Form


When we get all details we will contact you within 3 working days. Please note, that we cannot adjust a complaint without all needed information.

Please note, After Sales Customer Service is open: Monday to Friday from 10 am to 5 pm. On Sundays After Sales Customer Service is closed.


ACCOUNT DETAILS

INFORMATION

HANDY LINKS

CONTACT DETAILS

SALES@CJCFURNITURE.CO.UK

0121 327 2892 / 0121 327 8529

07703 605 507

SHOWROOM ADDRESS:

431 Tyburn Rd, B24 8HJ Birmingham

ALL RIGHTS RESERVED TO CJC FURNITURE

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